Publisher review:SocketKB is a very flexible and dynamic knowledge base and article system. SocketKB knowledge base and article system is a very flexible and dynamic.
You can define access restriction to specific categories or the whole knowledge base site.
Different type of roles to access the admin (back-end) management console. Even the interface of the knowledge base can be switch to standard mode or the cool-blue style.
Features:
- Fast!!! : SocketKB knowledge base system has been tested to handle over 1300 categories with no hiccups and without compromise the speed. The software been design to deliver fast access and fast information retrieval.
- Save Resources : With SocketKB knowledge base system installed on your site, you don't need as many people to handle customer support as your customer can gain access to the neccessary information easily and fast.
- Save Time : Save lots of time responding to your customers. The best part is that the answer you gave can also be save as part of the knowledge base. Articles managed by SocketKB are easily accessed to provide fast information retrieval.
- Save Money : Time is money, reduce the time, reduce the personnel, you save cost to your business.
- Professional : By using SocketKB knowledge base system, you show that you are serious in providing support to your customers. This will create professional image and the caring and sensitive you are towards your customers. Even if you're a small company, your level of support can be the deciding factor in who your visitor makes a purchase from. Your services and information repository will be greatly enhanced with SocketKB, the PHP knowledgebase scripts.
SocketKB 1.1.5 is a PHP script for FAQ and Knowledgebase scripts design by Creative Digital Resources Sdn Bhd..
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris.
SocketKB is a very flexible and dynamic knowledge base and article system.
Operating system:Windows / Linux / Mac OS / BSD / Solaris
SocketKB 1.1.5 script details 
